Aug 31, 2015 // For DigitalChalk Users, Tips and Tricks, Tutorials

Mass Uploading Users

DigitalChalk: 6-Step Guide for Delivering Professional Web Conferences

Uploading users can seem like a daunting task when you have a long list, but with the DigitalChalk mass upload feature you can uploading a large list of users in just minutes.

How do I mass upload users?

  1. Go to the ‘Administration’ tab and select ‘Users’ from the left side menu.
  2. Above the left menu you will see a ‘Mass Upload Users’ option, select it and a window will open. DigitalChalk: Mass Uploading Users
  3. Click ‘Download Template’ – this template is an Excel spreadsheet that has specific information to fill in for the users, such as: First and last name, Email, Password, Tags (not necessary to fill in), Reset Password (True will let them reset it once they have entered in the given password for the first time, False will not), and Locale (you can choose from English or Spanish).
  4. Once you have filled in the information, save the Excel spreadsheet and you are ready to upload it into DigitalChalk.

DigitalChalk: Mass Uploading UsersCan an email be sent automatically to the users once their account has been

Yes! To set up this notification you will want to:

  1. Go to the ‘Administration’ tab and select ‘Notifications’ from the left side menu.
  2. Click the ‘Add’ button and select the ‘Override’ tab.
  3. Select the ‘User Welcome Email’ option and the setup window will open up. To make sure they get an email when you upload them to the system you will want to select ‘Administrator initiated’ for the ‘Source’.
  4. Edit the message of the email if you would like to and hit the ‘Save’ button.


As always, if you have any questions don’t hesitate to call or email our support team at 877-321-2451 opt. 2 and

Want to learn more about the DigitalChalk e-learning platform? Call us at 877-321-2451 opt. 1 or request a live demo with a Product Specialist.

Bekah Stinehour

Technical Writer

Bekah is a customer advocate, marketing assistant, and a technical writer for DigitalChalk. She graduated from Auburn University in 2012 and has been working with DigitalChalk for three years.

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