Mar 30, 2015 // For DigitalChalk Users, Tips and Tricks, Tutorials

Social Logins: A Guide for Existing Users

social-logins-guide-existing-users

Do you have users who would like to use the social media logins, but not sure what will happen if the email on their social media account doesn’t match the email on their DigitalChalk account? There is a workaround that will allow users to login with the social media options even if the emails do not match.

All the existing user will need to do is:

  1. DigitalChalk: Social Logins For Existing UsersLogin using their email address and password
  2. Click on ‘Account’ in the upper right hand corner
  3. Select the social media option you would like to connect with to login to your account without entering in any login information.
    DigitalChalk: Social Logins For Existing Users

After the user has connected their account to the selected social media account they will be able to login using that button from that moment on.

*Helpful hint: This will only work for users if you have setup the ability for users to login using social media accounts for your organization. If you haven’t done that yet check out our guide on how to do that here.

 

Don’t forget to check out our knowledge base if you have other questions, or feel free to contact our support team at 877-321-2451 opt. 2 and support@digitalchalk.com.

Want to learn more about the DigitalChalk e-learning platform? Call us at 877-321-2451 opt. 1 or request a live demo with a Product Specialist.

Bekah Stinehour

Technical Writer

Bekah is a customer advocate, marketing assistant, and a technical writer for DigitalChalk. She graduated from Auburn University in 2012 and has been working with DigitalChalk for three years.

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