Instructor & Admin Support
DigitalChalk provides live, FREE, product support to all account holders. Customers may also explore answers on their own by downloading our User Guide, accessing our Knowledge Base or watching our Video Tutorials.
Student & User Support
Students taking a course, who experience an issue, should contact the course administrator or instructor. If you forgot how to access your account on DigitalChalk, simply click the “Login” link to get a new temporary password.
Toll-Free tech support is available Monday through Friday, from 8:30 a.m. to 5:30 p.m. EST.
Toll-Free tech support is available Monday through Friday, from 10:30 a.m. to 10:30 p.m. London Time.
You may email tech support at firstname.lastname@example.org, or simply submit the form below. Please include your organization name as well as a detailed description of the issue. If a user is involved, be sure to include their ID and the course they are enrolled in.