General Support

Student Support
If you are a student taking a course from someone using the DigitalChalk system you should contact your training provider for course questions. If you are having a problem logging in, use the Lost Password link to get a new temporary password.

Instructor & Admin Support
Live product support is available for professional, business or school accounts.

Email
We have a team of staff that monitors support@digitalchalk.com. Please make sure to include your account and organization name as well as a detailed description of the issue. If a student is involved with the issue, please include their ID and the course they are enrolled in with the description.


Toll-Free Phone Support

Hours: Monday – Friday 8:30 AM to 5:30 PM Eastern Time
Contact Number: 877-321-2451 Option 2

If you do not receive an answer, please leave us a message with the following information:

Organization Name
Phone number you can be reached at
Times you are available
A description of your support issue



Free Accounts
DigitalChalk does not provide product support for free accounts. Please refer to the user guide or post your questions on the community forum.