The Write Way: Writing Effective Correspondence and Documents

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Poor written communication can be hugely detrimental to your organization.  Messages risk being lost or distorted, misunderstandings can occur, relations with customers and clients can be damaged and your organization’s credibility can suffer as a result. If your people are able to write professionally, your organization will project a professional image that builds confidence in your audience and enhances your reputation, while conveying messages and information in a powerful and effective way.

Produced in association with Ellerton Training Services and the Plain Language Commission, ‘The Write Way’ demonstrates techniques for creating all types of documents and correspondence in a way that is clear, concise and professional, showing how to avoid common writing pitfalls and produce well-written, effective communications that do your organization justice.

E-learning outcomes

This course will give a better understanding of:

  • how to communicate clearly and concisely
  • how to create logical structures and clear layouts
  • appropriate style and tone
  • how to avoid grammar, spelling and punctuation errors
  • the importance of checking written communications before sending.

Duration: 40 minutes

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