Basics of Customer Service Training

This course will introduce employees to the concepts and basic dos and dont’s of Customer Service. Essential for all customer-facing organizations, this course will provide information that is relevant to employees of all levels and years of experience. It’s never too soon to give your organization a quick refresh on customer service best practices. The participant will be engaged and educated throughout the course via various video clips and mini quizzes that will stimulate the mind and reinforce the important concepts relevant to customer service.

Duration: 45 minutes

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