The Impact of Micro-Behaviors in the Workplace

It might just be that quick glance at your watch, failing to acknowledge a colleague’s suggestion, checking your texts in a meeting or forgetting a name. But the little things we do say a lot about what we’re really thinking – and send powerful messages to those around us.

Developed in partnership with leading business psychology consultancy Pearn Kandola LLP, this training solution examines the impact of micro-behaviors in the workplace and looks at the crucial role they can play in building positive working relationships.

E-learning outcomes

This course will give a better understanding of:

  • what micro-messages are, how and why we send them and their impact in the workplace
  • the damage caused by the negative micro-messages that we send (‘micro-inequities’) and the business case for tackling them
  • how our behavior can reflect our unconscious bias and how recognizing and actively challenging this bias can deliver huge benefits
  • how using positive micro-messages (‘micro-affirmations’) can improve employee engagement, enhance performance, unlock creativity and help build collaborative, cohesive teams.

Duration: 25 minutes


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