How do I add a user or change and delete existing user information?

Add a user to your organization:

  1. Log into your organization as an Organization Administrator.
  2. Click the Administration tab.  The Users list is displayed.
  3. Click  Add at the bottom of the list.  The Add a User window is displayed.
  4. Enter the information for the new user.  First name, Last name, Email Address, and Password are required.
  5. Click Save if you are done, or Next to add any additional user information.  You can also click through the tabs at the top of the window.  Just be sure to click  Save when you finish adding all the user information.

Want to add multiple users at one time?  Click here to see how to add users by uploading a CSV file.

Change user information:

  1. Log into your organization as an Organization Administrator.
  2. Click the Administration tab.  The Users list is displayed.
  3. Click on the user name.  If you can’t find the name you’re looking for, type it in the search bar. The Edit a User window is displayed.
  4. Click Next, or click the tabs at the top of the window, to find the information you want to change.  Click Save when you are finished changing the user information.

Delete user information:

  1. Log into your organization as an Organization Administrator.
  2. Click the Administration tab.  The Users list is displayed.
  3. Click on the user name.  If you can’t find the name you’re looking for, type it in the search bar.
  4. Select the user you want by clicking the box to the left of the user name.
  5. Click Delete at the bottom of the list.  Click Yes to delete the user information from the list.

What information can you enter for a user?

Click the tabs at the top of the Add a User or Edit a User window to enter the user information you need.

  • Details: Enter first and last name, email address, add identifying tags, select a preferred language and reset the password.
  • Roles: Enter the system roles for the user.  The default system role is Student, which you cannot change.  However, you can assign other roles for any users you want to have additional organizational responsibility as follows:
    • Organization Administrator: Manages all account details including, users, organization theme, reports, and account details.
    • Course Administrator: Manages all course content and instructor gradebook.
    • Offering Facilitator: Manages course grades for their assigned course offerings.
  • More info:  Enter additional contact information for the user.
  • Private info:  If you have added confidential information fields for your users, enter that information here.
  • Agreements:  View or enter a user’s login date.