What is On-The-Job Training?

On-the-job training refers to a learning approach where employees gain practical experience by performing tasks in their actual work environment. Typically guided by a supervisor or an experienced coworker, on-the-job training allows employees to learn using real tools, systems and workflows.

It can take various forms, including shadowing or mentoring, informal learning with provided feedback, structured task-based instruction and supplementation with eLearning platforms like DigitalChalk.

By integrating tools from the DigitalChalk LMS, companies can enhance traditional on-the-job training with structured modules, assessments and on-demand resources. This ensures scalability, consistency and accessibility across teams.

A solid on-the-job training program approach bridges the gap between theory and practice, allowing employees to build confidence while contributing to the company’s operations. 

Benefits of On-The-Job Training:

Cost-Effective

As employees are learning while working, there would be no need for separate training facilities or expensive programs.

Confidence Building

When employees are trusted with meaningful tasks, it can boost their morale, motivation and skills, which helps them build confidence in their abilities. 

High Retention Rates

Employees who feel adequately trained, equipped and supported tend to stay longer with the company, improving company retention rates.

Real-World-Application

As the training is done in the same environment employees will be operating in, their training becomes more relevant and is put in to action quicker.

Best Practices for Effective On-The-Job Training

To make on-the-job training as effective and measurable as possible, consider the following:

Set Clear Goals and Expectations

Before training begins, define outcomes and timelines to ensure employees know what is due and when.

Provide Continuous Feedback

With ongoing check-ins and feedback for employees, there is space for questions and growth.

Leverage LMS systems such as DigitalChalk

Platforms such as DigitalChalk allows for organizations to supplement on-the-job training with interactive video modules, built-in quizzes, microlearning content, certifications upon completion, real-time progress tracking and more. DigitalChalk also measures learning outcomes and retention by using gamification, digital check-ins, test and surveys.

Check out our blog on how DigitalChalk uses gamification → Does Gamification Boost eLearning Outcomes.

When Should You Use On-The-Job Training?

On-the-job training is especially effective during new employee onboarding, when introducing new tools or software and when upskilling current employees.

Check out our blog on the differences between upskilling and reskilling employees, as well as their importance. → Upskilling vs. Reskilling

With DigitalChalk, you can track who has completed each training stage and tailor content to fit each learning path, whether it’s for compliance, technical skills or onboarding.

Real-World On-the-Job Training Examples by Industry

Construction

On-the-job training is crucial for employees to learn how to operate machinery, interpret blueprints and follow safety procedures and regulations. DigitalChalk can support this by offering video demonstrations, safety certifications and refresher modules that all employees can access at any time.

Manufacturing

Hands-on training introduces employees to equipment and processes. By putting this together with DigitalChalk’s visual guides and assessments, employers can ensure consistency in how tasks are performed and mastered.

Retail

New hires can gain experience on the floor, from restocking to handling customer service questions. DigitalChalk can reinforce this with short and gamified modules on store policies, communication techniques and POS systems, all ideal for bite-sized learning in between shifts.

Challenges of On-The-Job Training

On-the-job training can be beneficial and effective, but it comes with some limitations at times. With varied learning styles, not everyone learns best through alone training. There can be training inconsistencies depending on the supervisor’s ability. Additionally, there can be a lack of structure without clear materials or follow-ups.

This is where DigitalChalk can help. We provide a centralized, organized system that ensures everyone receives the same foundational training and content, regardless of the department or trainer. 

Strengthening On-The-Job Training with DigitalChalk

On-the-job training works best when it’s well-supported, intentional, documented and scalable. With the integration of a learning platform like DigitalChalk, organizations can deliver flexible and blended learning experiences that combine real-world immersion with digital structure. 

Whether you’re onboarding new hires, upskilling current employees, or rolling out new tools and software, DigitalChalk provides the support you need to ensure every learning moment counts. With features like on-demand resources, interactive modules and progress tracking, your organization can get the flexibility they need while your training stays impactful and measurable.