DigitalChalk Case Study
How Cornerstone Healthcare Training Scaled Training and Saved Big, Without Sacrificing Quality
“DigitalChalk really rose to the top as we evaluated LMS vendors. It saves us an immense amount of money.”
Dave Tinker
Chief Operating Officer - Cornerstone Healthcare Training
Cornerstone Healthcare Training: A Brief Overview
Cornerstone Healthcare Training provides professional education for long-term care workers across Washington state, including those in home care agencies, assisted living facilities and adult family homes. With a commitment to improving the quality of care for the population, Cornerstone is known for its high standards and forward-thinking approach to training.
The Challenge: Becoming First in Online Training
Prior to adopting a learning management system, Cornerstone relied heavily on in-person, classroom-based training. This traditional training model presented multiple obstacles, such as high travel costs, time away from work for learners and logistical challenges for the organization. As learner expectations evolved and demand grew, Cornerstone recognized the need for a scalable and flexible training solution that could meet students where they are without sacrificing quality. “Our mindset was to innovate,” says Dave Tinker. “It was something that we needed to do — to provide options to be able to train remotely in a time and a place that was more convenient for them.”
That vision led Cornerstone to DigitalChalk.
The Solution: Finding the Right LMS Partner
Cornerstone selected DigitalChalk as its learning management system (LMS) partner after evaluating several platforms. Selecting DigitalChalk was driven by DigitalChalk’s ability to support a wide range of content delivery methods, including video, Chalkboard elements, SCORM packages, assignments, quizzes and more. This flexibility allowed Cornerstone to build an engaging and modern learning experience while maintaining complete control over how content was developed and delivered. The intuitive interface made it easy for learners to focus on the training itself, instead of learning the technology.
The Impact: Scaling Quickly, Saving Time & Money
Transitioning from in-person training to an online learning environment allowed Cornerstone to scale its training program offerings significantly. Thousands of learners have now completed training through the DigitalChalk platform, enabling the organization to reach more individuals without the hassle of travel or classroom scheduling. Learner feedback has been overwhelmingly positive, with many calling out the quality and accessibility of the training experience.
The move to online learning has also resulted in substantial cost savings and greater operational efficiency for staff. Tinker shares, “From a financial perspective, it creates efficiency. It allows us not only to deliver that training in an environment that’s conducive to the students’ time and needs, but also to my staff. It saved our company an immense amount of money.”
Customer Support: Unlimited Expertise
Throughout their transition, Cornerstone has leaned on DigitalChalk’s support team to ensure a smooth onboarding process. The team’s responsiveness and product expertise have helped Cornerstone make the most of the platform’s features and adapt to the evolving needs of their learners.
The Future: Poised for Continued Growth
Cornerstone plans to continue expanding its online learning programs, building on its momentum to reach even more long-term care professionals across the state. By continuing to innovate and leverage DigitalChalk’s capabilities, Cornerstone is helping move the industry forward and enhance caregiver skills.
Challenges and Results
Scalable, Cost-Efficient Growth
DigitalChalk enables Cornerstone to train thousands of caregivers across Washington, saving significant time and resources while expanding their impact in the long-term care industry.
Online Training with DigitalChalk
By shifting from in-person classes to DigitalChalk’s easy to use LMS, Cornerstone reduced travel costs and scheduling conflicts making training more accessible and convenient for thousands of long-term care workers.
Enhanced Learner Engagement
Utilizing interactive SCORM content, video, assignments and quizzes through DigitalChalk improves learner satisfaction and knowledge retention, resulting in consistently positive feedback from learners.
