Tired of seeing “DigitalChalk” on the “From Address” emails that are sent from the notification feature on our LMS? No worries, that doesn’t hurt our feelings one bit! We want you to have the most optimal branding capability on our system, and we’ve partnered with SendGrid to make that happen – specifically for email branding purposes.
It may sound like you would need an engineer, or be computer savvy in order to make this happen. In reality, it is a very simple process, made even more simple with our how-to guide that will walk you through it. And if you do happen to get stuck along the way, you can always call our support team and they will be able to help you out.
Step 1. Accessing SendGrid from your organization on the DigitalChalk LMS
You want to begin this process by going to the “Administration” tab for your organization. Next, follow these simple steps:
Step 2. Creating an account on SendGrid
Once you have clicked the SendGrid link, you are taken to a page on the SendGrid site that explains in detail about what their service can help you do. To create an account, you can find that option in the top right-hand corner. From here you will want to create your account and wait for a confirmation to be sent from SendGrid. Once you have received this email and confirmed your account you can now head back to the SendGrid tab within your DigitalChalk organization.
Step 3. Connecting DigitalChalk and SendGrid
Connecting DigitalChalk and SendGrid is a 3 step process, and is the third and final step in the entire setup.
Want to know an added bonus of using this feature? You can sign into your SendGrid account and view all the metrics for emails that have been sent out using the DigitalChalk notification features. This includes emails that have been bounced, sent to spam, or even know how many have actually been opened by your students.